One venue. Three exceptional buildings. ICC Sydney comprises a Convention Centre, Exhibition Centre and Aware Super Theatre – all state-of-the-art.
ICC Sydney is Australia’s leading convention, exhibition and entertainment precinct. Situated at the intersection of Sydney’s academic, cultural and technology precincts, ICC Sydney affords delegates, exhibitors and visitors convenient access to Australia’s most cosmopolitan city.
Managed by a talented team of passionate professionals, ICC Sydney is well placed to deliver extraordinary experiences every time. Whether you are organising a convention for thousands or a more intimate corporate event, our team will go out of their way to deliver a truly memorable event.
ICC Sydney is more than a landmark venue, functioning as an incubator for ideas, a champion of change and an advocate for community. Through ICC Sydney’s Legacy Program, we give clients the opportunity to contribute to the city’s cultural capital — and advance the social and sustainability objectives of their events — in real and meaningful ways.
ACKNOWLEDGEMENT OF COUNTRY
ICC Sydney stands and operates on Tumbalong, the land of the Gadigal clan of the Eora Nation.
In the spirit of reconciliation and as a demonstration of respect for the traditional laws, customs, cultures and country of the First Nations of this land, ICC Sydney warmly acknowledges the traditional custodians of Gadigal Country and demonstrates respect to Elders past, present and emerging.
Events for everyone: ICC Sydney powers inclusivity through new event toolkit
From an inventory of physical accessibility features at the venue, to advice on creating a welcoming experience for people of all abilities, the guide delivers on ICC Sydney’s Diversity and Inclusion Strategy and exemplifies its broader mission to provide accessible, equitable and inclusive events, delivered by its diverse and experienced workforce.
Critically, the new guide for event organisers complements the information and services provided to venue delegates and patrons via an accessible format on ICC Sydney’s website. The guide supports planners to create inclusive events while leveraging the venue’s excellent customer experience and sustainability services to ensure events are welcoming and supportive of all visitors, while leaving a positive social impact.
CEO of ICC Sydney and Group Director – Convention Centres, ASM Global (APAC), Geoff Donaghy said the venue’s passionate team, new toolkit for clients and accessible environment supported Australia’s premier convention, exhibition and entertainment centre to be inclusive for all.
“At ICC Sydney, our ambition to be More Than A Venue carries through to our diversity, accessibility and inclusion approach. Attendees of every walk of life have the right to feel respected and valued, and we recognise the powerful role our customer service plays in this.
“Our aspiration to create the most accessible and inclusive environment for events means that every visitor feels welcome and can participate — and our new Accessible and Inclusive Events Guide, corporate culture and state of the art amenities support event organisers to deliver this,” Mr Donaghy said.
Australia’s largest disability related event – Sydney Disability Connection Expo, Founder River Night said the Expo was ready to resume its place as the best attended and most inclusive event in Australia.
“The support from the whole team at ICC Sydney has been exemplary. From event management services to logistics and exhibitor services, the venue team has been a real contributor in the successful planning of the most accessible and inclusive Sydney Disability Connection Expo. We look forward to providing an unparalleled platform for visitors to engage with disability service providers at this exceptional event,” Mr Night said.
ICC Sydney Director of Human Resources, Luke Fleming said: “ICC Sydney’s ability to deliver extraordinary event experiences is grounded in our diverse and inclusive workplace. Our diversity strategy is aligned with the ASM Global ACTS framework and spans five key focus areas: Able @ Work, First Nations, Generation Success, LGBTQIA+, New Australians and Parents and Carers.
“As an employer of choice, we strive for visibility across these areas in our workforce and this in turn has ensured the successful delivery of events including the recent Sydney WorldPride Human Rights Conference, Premier’s Gala Concerts for Seniors and the Source Kids Disability Expo,” Mr Fleming said.
With 1.3 billion people worldwide experiencing disability today, and one in five Australians, ICC Sydney is committed to driving accessibility. On par with the broader Australian population according to the Australian Bureau of Statistics 2021 census data, approximately 5.5% of all visitors to ICC Sydney’s live entertainment events require increased accessibility provisions.
- Low gradient, step free access across all three interconnected venues: Convention Centre, Exhibition Centre and Aware Super Theatre
- Sensory-friendly rooms
- Accessible toilets
- A fully fitted changing place
- Wheelchair accessible parenting rooms
- Prayer rooms
- Induction loop hearing augmentation system
- Braille on room door signage
- Fixed directional signage throughout
- Accessible parking.
Beyond this, it is the commitment of ICC Sydney team members in providing a welcoming environment that is reflected in the venue’s consistently positive patron feedback. “As a disabled patron, the care and attention provided by ICC Sydney’s customer service team exceed what I have experienced elsewhere,” commented Daniel Keyzer after attending a concert at the venue’s Aware Super Theatre.
Underpinning ICC Sydney’s accessible events service excellence is its diversity, equity and inclusion strategy streams including Able @ Work, First Nations, Generation Success, LGBTQIA+, New Australians and Parents and Carers, which have ensured representation across its workforce consisting of 42 per cent female, 57.7 per cent male and 0.3 per cent non-binary members who are led by 50 per cent female and 50 per cent male directors. Collectively, the ICC Sydney team speaks 82 different languages ranging from Arabic to Yoruba and many in between.
ICC Sydney’s team has undergone extensive training pride in diversity training highlighting the correct use of pronouns to best support gender-diverse people with the aim of elevating respectful communications with every interaction at the venue.
As part of its Reconciliation Action Plan, ICC Sydney is committed to acknowledging the traditional custodians of Gadigal Country, the Gadigal people of the Eora Nation, reawakening the Aboriginal language of Sydney, ensuring the venue is a welcoming space for First Nations people, while creating equal employment opportunities and leveraging its platform to support First Nations owned and managed businesses. The venue’s team has undergone cultural awareness training to gain a deeper understanding of First Nations culture, history and practices.
Create an accessible, inclusive and sustainable event:
ICC Sydney provides a range of services and tools to support equitable, inclusive and accessible events that are sustainable:
- Accessible and Inclusive Events Guide
- Legacy Program Guide
- Sustainable Event Guide
- Plastic Free Event Check list
- Reconciliation Action Plan
- Australian Bureau of Statistics 2021 census data
- World Health Organisation Disability Fact Sheet
ICC Sydney’s world class team sweeps up at the MEA NSW Awards with five wins
International Convention Centre Sydney (ICC Sydney), managed by ASM Global, Australia’s premier integrated convention, exhibition, and entertainment venue, celebrated a night of wins at the esteemed Meetings and Events Australia (MEA) New South Wales Awards, taking home five awards, after being named a Finalist in all five categories entered.
The remarkable accomplishment highlights ICC Sydney’s commitment to delivering extraordinary experiences and cements its world class standing within the business events industry. It comes as the venue enjoys strong demand for international and local events in 2023 and beyond, delivered by an exceptional in house team of professionals.
The five awards were won for Audio Visual Services, Skilling Program of the Year, Virtual Event of the Year – highlighting the successful delivery of the Royal College of Pathologists Australasia’s Pathology Update 2021, Sales, Marketing or Business Development Person of the Year – Gabriella Alberici and the Operations Person of the Year – Jack Crozier.
Geoff Donaghy, CEO of ICC Sydney and Group Director – Convention Centres, ASM Global (APAC), praised the talented and dedicated people behind the wins, remarking, “Being nominated and recognised as winners in all five categories at the NSW MEA Awards is an outstanding achievement for ICC Sydney, and testament to the dedication and innovation of our team, who deliver world class services every day – making it their mission to make a difference for the clients, stakeholders and community we serve.”
Mr Donaghy continued, “It is particularly special to see the skills and contributions of Jack Crozier and Gabriella Alberici recognised as amongst the best in the industry as judged by some of the most esteemed representatives of our industry. They are shining examples of how our team members are excelling in their respective fields and contributing to our venue and clients’ success.”
Brian Nash, Director of Audio Visual Services at ICC Sydney, shared the excitement, saying, “Winning the Audio Visual Services, Virtual Event of the Year and Operations Person of the Year, is an enormous achievement for the Audio Visual team at ICC Sydney. It recognises the passion and commitment of our team, who raise the bar to deliver exceptional event experiences every day.”
Luke Fleming, Director of Human Resources at ICC Sydney, praised those team members recognised by the awards adding, “At ICC Sydney we are committed to cultivating talent and providing exceptional learning and development opportunities to empower our team members to excel in their respective fields. These accolades are testament to this approach, and a true embodiment of the venue’s core values of integrity, connected and creative – we couldn’t be prouder of the achievements.”
Reflecting on her award for Sales, Marketing or Business Development Person of the Year, Gabriella Alberici said, “I am beyond thrilled and humbled to have been selected for this wonderful award. Although it’s terrific personal recognition, I also have my valued clients, suppliers and industry partners to thank for their support and the partnership we have developed over the years.”
Senior Audio Visual Technical Manager, Jack Crozier was delighted to be named as the Operations Person of the Year saying, “I’m extremely proud of all that I have achieved with my team’s support in the last year – from enhancing and innovating our services to skilling up the next generation of audio visual professionals through our AV Graduate Program – to be recognised in this way is certainly a career highlight.”
The MEA NSW Awards celebrate excellence and recognise industry leaders who consistently deliver exceptional experiences and drive innovation in event management. The winners were announced on 16 May 2023, at the highly anticipated MEA NSW Awards Gala Dinner. ICC Sydney is now in the running for the national MEA Awards in the same five categories, with the national awards gala to be held on 8 June 2023.
ICC Sydney announces 30 promotions as the venue delivers world class events
As an employer of choice, ICC Sydney creates rewarding careers by giving its team hands on experience, paired with an industry leading training program and pathways to progression. This approach contributed to the recent wave of promotions, including those in Food and Beverage Supervisor, Security Supervisor and Audio Visual Floor Manager roles. It also supported the recruitment of casual hires, up 150 per cent* since April 2022.
Geoff Donaghy, CEO and Group Director of Convention Centres at ICC Sydney (ASM Global APAC), commented, “With the strong return and growth of events in 2023, the focus on our team has never been more important. We’re incredibly proud to offer a world class service, which is down to our people’s hard work, commitment and passion.
“These promotions recognise how important it is to acknowledge, reward, and invest in the development of great talent. This is particularly important as the event industry goes from strength to strength, and as ICC Sydney continues to experience strong demand for events in 2023 and beyond,” Mr Donaghy continued.
ICC Sydney is set to host thousands of local, interstate and international visitors in the second half of this year, including the 45th International Engineering in Medicine and Biology Conference (July 2023), SXSW Sydney (October 2023) and Impact X Summit (November 2023). These events alone will host thousands of people, with ICC Sydney’s exceptional team essential to delivering these.
“We’re proud of our award winning training and development programs. In FY22 alone, the venue engaged in over 2,147 internal and external training courses and invested in 3,441 training hours for its diverse team of events professionals. For anyone looking for a great career opportunity, the events industry is a dynamic field with strong growth,” Mr Fleming said.
An inspiring example is that of Stephanie Risteski, who undertook ICC Sydney’s paid Progressional Growth Traineeship Program alongside her Events Management studies through TAFE NSW. Once complete, Ms Risteski secured a full-time position as a receptionist at ICC Sydney, before being promoted to Event Planning Coordinator.
She said, “Participating in the Progressional Growth Traineeship Program, I was lucky to be exposed to different teams, services, and departments at ICC Sydney, which opened my eyes to the opportunities available at the venue.
“Following a rewarding year of learning and development in a corporate receptionist role, I was promoted to the Event Services team, to continue my journey of growth and progression,” Ms Risteski said.
SUCCESS HAPPENS HERE
Situated at the intersection of Sydney’s academic, cultural and technology precincts, International Convention Centre Sydney (ICC Sydney) affords delegates, exhibitors and visitors convenient access to Australia’s most cosmopolitan city. The emerging financial, dining and retail precinct of Barangaroo is nearby; there are numerous galleries, theatres and concert halls within easy reach; and the bustling city centre is only a short walk away.
Managed by a uniquely talented team, ICC Sydney is well placed to deliver extraordinary experiences every time. Whether you are organising a convention for thousands or a more intimate corporate event, our team will go out of their way to deliver a truly memorable event.
But ICC Sydney is more than a landmark venue. ICC Sydney functions as an incubator for ideas, a champion of change and an advocate for community. Through our Legacy Program, we give clients the opportunity to contribute to the city’s cultural capital—and advance the social and sustainability objectives of their events—in real and meaningful ways.
International Convention Centre Sydney
14 Darling Drive, Sydney, NSW 2000
Gadigal Country
ABN 66 154 180 748
Opening hours: Monday – Friday 8.30am – 5.30pm AEST.
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